AKKA Soccer Business Policies

MONTHLY MEMBERSHIPS: Payment is automatically debited on a recurring specified day. All monthly auto-pay renewals that are declined will receive a $25.00 service fee.  At the end of a monthly membership period it automatically terminates and must be renewed by the client if they wish to continue.

Memberships cannot be terminated pre-maturely and remain active until after the stated period from date of purchase has been fulfilled.  In the event the player is injured, the membership can be paused with a doctors note. Just email akkasoccer.com@gmail.com to pause.

AKKA Player Advancement Program and Soccer 1st:  Passes do not expire and can be shared with siblings.

1 on 1 Private Training:  Payment in full is due before the purchase option will be confirmed and scheduled.  The client will receive four 1 hour sessions with a trainer that must be scheduled and completed within 60 days of sale date. 

Small Group Training:  Payment in full is due before the purchase option will be confirmed and scheduled.  The client who completes the online inquiry is responsible for full payment and for scheduling all sessions with us.  All four private sessions must be scheduled and completed within 60 days of date of sale. 

Cancellation Policy for Classes and Private/Small Group Training:  We understand that life happens sometimes and you may be unable to keep your appointment with us. No problem as long as we have advance notice. You can simply manage your account online and cancel/reschedule any booked dates in the AKKA Player Advancement Program up to one hour before a class is to begin, and for 1 on 1 and Small Group training, no less than 3 hours is required.  If you need immediate assistance text direct at 856.905.7181 and include your name, event name, and date/time of service to be rendered.  If no attempt has been made to contact us within the given timeframes then the session missed will be counted as attended towards your package total without refund.

Events and Clinics:  You must cancel no less than 72 hours prior to the start for a full refund. ALL refunds are made to your AKKA account.

Returns:  You may return your purchase for store credit on your AKKA account only. No refunds will be given back onto credit/debit cards.  AKKA account credit can be used towards anything purchased at AKKA, including class cards, gift cards, auto pay memberships, etc..  To initiate a return you must contact us at akkasoccer.com@gmail.com.  All returns must be requested within 14 days of purchase date.